CUSTOMER SERVICE
Because each of our shops is an actual, separate Merchant, Artist or Gallery, each of their individual shipping and returns policies apply to their merchandise. They have been in business for many years. Feel free to email, call, or fax any questions you have to each merchant.
If you have any problems please contact us by email at info@shopbigfork.com. Thanks!
RETURNS POLICY
Each merchant is an actual Bigfork area retail merchant with their own individual returns policy. Please check at the top of each merchant's page and link to their policy. If you have any questions please feel free to email, call or fax them directly.
If you have any problems contacting our participating Merchants, please contact shopBigfork directly by emailing us at info@shopbigfork.com.
INDIVIDUAL MERCHANTS' RETURN POLICIES AND INFORMATION
CAS Clothing
Every one of Cas’s garments is an individual creation. They are works of art as much as they are clothes. Because of this, Cas asks you to please be mindful of the dimensions and size suggestions of the clothes you are considering before you place your order. CAS Clothing accepts returns up to one month after the purchase date. All tags and receipt of purchase must accompany your return for Credit Card Refund or Store Credit.
CAS Clothing has customer service as their top priority. We are dedicated to serving you and providing a pleasant and rewarding experience.
CAS Sizing
Every one of Cas’s garments is an individual creation. They are works of art as much as they are clothes. Every item is designed to work well with a variety of body types and created to hang beautifully on a variety of women. CAS Clothing does not accept returns, so do please be mindful of the size and dimensions of the clothes you are considering before you place your order.
Cas has indicated a size range for most of her garments. These are a general indication. Cas encourages you to judge a garment’s fit for you by its listed dimensions (usually length, width, and collar-to-cuff measurements). Also consider if the garment has an allowing fabric such as Lycra in it (and will offer some stretch and leeway), or if it is crafted with a fabric that has little or no “give” to it.
All garments are measured flat. So, for example, a pair of pants that are 14” wide at the waist, are comparable to a pair of pants with a 28” waist. If you have any questions about the dimensions, Cas suggest that you compare the measurements to a comparable favorite garment in your current wardrobe. You are also welcome to contact Cas via e-mail at shopBigfork.com to set up a free phone consultation regarding the size and fit of any item she has for sale on-line.
View the CAS Collection
Electric Avenue Gifts
Any item is returnable within a reasonable amount of time. Seasonal merchandise cannot be returned after the end of the season. Cash refunds require a receipt. Returned Sale items are granted store credit only. We wrap for free and gladly pack and ship anywhere in the United States. Questions? Call (406) 837-4994 or email us at eag@shopbigfork.com.
View our Gift Selection
Merry Gems
Return Policy
We take great pride in our Clothing and Gifts and they are packed for shipping with great care. If your purchase needs to be returned we will gladly accept returns within 60 days if they are in the same condition received and packaged with the same care given. All tags and receipt of purchase must accompany your return for Credit Card Refund or Store Credit.
Shipping
All purchases are packed in very fun and colorful wrapping. Gift boxes are available upon request. We will ship anywhere in the US. For international shipping please email us at merrygems@shopbigfork.com or phone us at 406-837-1476
Back to Merry Gems
Please Note: Each merchant is a separate store on our site. Feel free to shop from as many retailers as you choose. We provide one easy check out for your convenience. Each store will ship their products individually. |
